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ISSN: 2582-8266 (Online)  || UGC Compliant Journal || Google Indexed || Impact Factor: 9.48 || Crossref DOI

Fast Publication within 2 days || Low Article Processing charges || Peer reviewed and Referred Journal

Research and review articles are invited for publication in Volume 18, Issue 3 (March 2026).... Submit articles

AI-driven service orchestration: Revolutionizing E-commerce with hyper-personalization and auto-scaling

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ANUSHA REDDY GUNTAKANDLA *

University of Illinois, USA.

Review Article

World Journal of Advanced Engineering Technology and Sciences, 2025, 15(01), 1702-1709

Article DOI: 10.30574/wjaets.2025.15.1.0381

DOI url: https://doi.org/10.30574/wjaets.2025.15.1.0381

Received on 11 March 2025; revised on 19 April 2025; accepted on 21 April 2025

AI-driven service orchestration is transforming e-commerce by addressing critical challenges in an increasingly competitive digital marketplace. As global e-commerce expands rapidly, platforms face mounting difficulties with performance bottlenecks during traffic surges, generic customer experiences, and reactive resource allocation. Modern solutions leverage Kubernetes auto-scaling for dynamic resource optimization, AI-powered recommendation engines for hyper-personalization, and predictive analytics for proactive operations. Shopify exemplifies this with intelligent infrastructure management, machine learning for enhanced customer experiences, and AI-driven security systems. Successful implementation requires robust data foundations, optimal architecture design with microservices and API-first approaches, and operational maturity. These technologies create sustainable competitive advantages by ensuring consistent performance during peak periods, delivering personalized experiences that drive conversion, and enabling proactive operations that anticipate demand fluctuations before they occur 

AI-orchestration; Kubernetes auto-scaling; Hyper-personalization; Predictive analytics; Microservices architecture

https://wjaets.com/sites/default/files/fulltext_pdf/WJAETS-2025-0381.pdf

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ANUSHA REDDY GUNTAKANDLA. AI-driven service orchestration: Revolutionizing E-commerce with hyperpersonalization and auto-scaling. World Journal of Advanced Engineering Technology and Sciences, 2025, 15(01), 1702-1709. Article DOI: https://doi.org/10.30574/wjaets.2025.15.1.0381.

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