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ISSN: 2582-8266 (Online)  || UGC Compliant Journal || Google Indexed || Impact Factor: 9.48 || Crossref DOI

Fast Publication within 2 days || Low Article Processing charges || Peer reviewed and Referred Journal

Research and review articles are invited for publication in Volume 18, Issue 3 (March 2026).... Submit articles

Leveraging Artificial Intelligence in finance and virtual visitor oversight: Advancing digital financial assistance via AI-powered technologies

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Md Musa Ali 1, Shaharia Ferdausi 2, Kanis Fatema 3, Md Rakib Mahmud 4 and Md Refadul Hoque 5, *

1 MS in Data Analytics (MDA), Touro University, Graduate School of Tech (NY), USA.
2 Masters of Business Analytics, St. Francis College, USA.
3 Masters of Infectious Disease and Global Health, St. Francis college, USA.
4 Masters of Business Administration and Management, General; University of the Potomac, USA.
5 Masters of Management Science, St. Francis College, USA.
 

Research Article

World Journal of Advanced Engineering Technology and Sciences, 2025, 15(03), 039–048

Article DOI: 10.30574/wjaets.2025.15.3.0905

DOI url: https://doi.org/10.30574/wjaets.2025.15.3.0905

Received on 22 April 2025; revised on 29 May 2025; accepted on 01 June 2025

The integration of Artificial Intelligence (AI) into financial services and virtual visitor monitoring systems has redefined the delivery of support in increasingly digital environments. This paper explores how AI-driven technologies, such as machine learning algorithms and predictive analytics, can enhance financial assistance, risk management, and user experience in both the finance sector and remote client servicing contexts. By automating credit scoring, fraud detection, virtual customer interaction, and behavioral analysis, institutions can offer more efficient, secure, and personalized support systems [22, 23]. Additionally, AI-enabled visitor monitoring platforms are becoming essential in sectors like telebanking and digital finance advising, ensuring identity verification, compliance, and real-time engagement [3]. This research contributes to a growing body of literature emphasizing the potential of AI in transforming traditional finance and remote interaction models, proposing a hybrid framework to optimize financial aid delivery and client monitoring simultaneously. The study uses recent advancements and case studies to analyze system effectiveness, ethical implications, and future implementation challenges [4, 5].

Artificial Intelligence (AI); Financial Risk Management; Virtual Visitor Monitoring; Predictive Analytics; Customer Segmentation; Explainable AI (XAI)

https://wjaets.com/sites/default/files/fulltext_pdf/WJAETS-2025-0905.pdf

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Md Musa Ali, Shaharia Ferdausi, Kanis Fatema, Md Rakib Mahmud and Md Refadul Hoque. Leveraging Artificial Intelligence in finance and virtual visitor oversight: Advancing digital financial assistance via AI-powered technologies. World Journal of Advanced Engineering Technology and Sciences, 2025, 15(03), 039–048. Article DOI: https://doi.org/10.30574/wjaets.2025.15.3.0905.

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