Application of a tool based on the GUT matrix for the improvement of quality Indicators in the automotive industry

This study is related to a case study using a prioritization tool derived from the gravity, urgency and tendency (GUT) matrix, applied to a machining line in the automotive sector of a factory located in Vale do Paraíba - São Paulo (SP). This monograph addressed the implementation of a prioritization tool to aid in the definition of priorities to be work on with the aim of improving the indicators of quality of the group, reducing the rate of reworks and rejects. It is a qualitative exploratory study. The information was collected through documentary research. The information/data obtained were treated with data tabulation using spreadsheets developed in Excel Microsoft. It was found through the results that the rework index decreased 7.57% in the period from 2016 to 2019 and the reject index decreased by 3.74% in the same period. It was concluded that the objective of the general research was achieved through the validation of the priority analysis tool (derived from the GUT matrix) in a machining line as an efficient tool and which brought positive results in terms of reducing the rework and reject wastes of production.