Conceptual framework for effective communication strategies in high-risk industries: Insights from the energy sector
1 Independent Researcher, UK.
2 Niger Delta Power Holding Company, Akure, Nigeria.
3 Hult International Business School, Nigeria.
⁴ FieldCore Canada, part of GE Vernova, Canada.
Review
World Journal of Advanced Engineering Technology and Sciences, 2024, 11(02), 080–090.
Article DOI: 10.30574/wjaets.2024.11.2.0092
Publication history:
Received on 29 January 2024; revised on 06 March 2024; accepted on 09 March 2024
Abstract:
This concept paper explores the conceptual framework for developing and implementing communication strategies tailored to the unique challenges of high-risk environments. Drawing insights from the energy sector, the paper identifies the importance of clear communication, stakeholder engagement, and proactive risk management. By establishing a robust conceptual framework, organizations can enhance safety, mitigate risks, and improve overall performance. Effective communication strategies are paramount in high-risk industries, particularly in the energy sector, where safety and operational efficiency are non-negotiable. This paper delves into the intricacies of crafting and executing communication strategies that address the specific challenges prevalent in such environments. Leveraging insights gleaned from the energy sector, it underscores the pivotal role of lucid communication, active stakeholder engagement, and preemptive risk management. Through the establishment of a sturdy conceptual framework, organizations stand to bolster safety protocols, mitigate potential risks, and elevate their overall performance. In high-risk industries like energy, effective communication serves as the linchpin that binds together various operational facets, ensuring seamless coordination and alignment with overarching objectives. Amidst the complex operational dynamics characteristic of the energy sector, clarity in communication emerges as a foundational element for averting potential hazards and facilitating smooth operations. This paper navigates through the nuances of communication strategies tailored to high-risk environments, advocating for a strategic approach that not only disseminates information but also fosters understanding and accountability across all levels of the organization. Drawing from experiences within the energy sector, it becomes evident that effective communication transcends mere transmission of messages; it embodies a holistic approach that encompasses proactive engagement with stakeholders and meticulous risk assessment. In the energy sector, stakeholders encompass a diverse spectrum ranging from employees and regulatory bodies to local communities and environmental advocates. Effective communication entails not only disseminating information but also soliciting feedback, fostering transparency, and nurturing trust among stakeholders. By fostering open channels of communication, organizations can cultivate a culture of collaboration, thereby enhancing operational efficiency and engendering stakeholder buy-in for initiatives aimed at risk mitigation and sustainability.
Keywords:
Communication; Energy sector; Challenges; Stakeholder engagement; Safety
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Copyright © 2024 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0