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ISSN: 2582-8266 (Online)  || UGC Compliant Journal || Google Indexed || Impact Factor: 9.48 || Crossref DOI

Fast Publication within 2 days || Low Article Processing charges || Peer reviewed and Referred Journal

Research and review articles are invited for publication in Volume 18, Issue 2 (February 2026).... Submit articles

Integrated retail ecosystem: The convergence of predictive analytics and omnichannel strategies in modern merchandising

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  • Integrated retail ecosystem: The convergence of predictive analytics and omnichannel strategies in modern merchandising

Venkata Krishna Pradeep Mattegunta *

Infosys Ltd, USA.

Review Article

World Journal of Advanced Engineering Technology and Sciences, 2025, 15(02), 168-176

Article DOI: 10.30574/wjaets.2025.15.2.0509

DOI url: https://doi.org/10.30574/wjaets.2025.15.2.0509

Received on 23 March 2025; revised on 29 April 2025; accepted on 01 May 2025

This article explores the convergence of predictive analytics and omnichannel strategies in modern retail merchandising, examining how these integrated approaches transform decision-making and operational efficiency across the retail landscape. Beginning with the theoretical frameworks underpinning predictive modeling in retail contexts, the article progresses through core applications including demand forecasting, price optimization, product assortment planning, and advanced customer segmentation. The article further analyzes the omnichannel paradigm, examining conceptual foundations, integration of physical and digital touchpoints, unified customer experience strategies, and flexible fulfillment models. By investigating the synergies between predictive capabilities and omnichannel operations—specifically in data unification, personalization at scale, inventory optimization, and cross-channel journey mapping—the article identifies significant competitive advantages for retailers implementing integrated approaches. The article concludes by addressing current limitations while highlighting emerging trends and future research opportunities in autonomous retail systems, hybrid intelligence models, edge analytics, computer vision applications, and blockchain technologies. 

Predictive Analytics; Omnichannel Retail; Merchandising Optimization; Data-Driven Decision-Making; Customer Experience Personalization

https://wjaets.com/sites/default/files/fulltext_pdf/WJAETS-2025-0509.pdf

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Venkata Krishna Pradeep Mattegunta. Integrated retail ecosystem: The convergence of predictive analytics and omnichannel strategies in modern merchandising. World Journal of Advanced Engineering Technology and Sciences, 2025, 15(02), 168-176. Article DOI: https://doi.org/10.30574/wjaets.2025.15.2.0509.

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